THREAD STUDIO EMBROIDERY
Threading meaningful pieces with every stitch.
Terms and Conditions
Welcome to Thread Studio Embroidery! We are thrilled to have you as a customer. Before you proceed with purchasing our custom embroidery designs and pieces, please carefully read and understand the following Terms of Service.
By using Thread Studio Embroidery's services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
This website is operated by Thread Studio Embroidery. Throughout the site, the terms “we”, "me", "I", “us” and “our” refer to Thread Studio Embroidery. Thread Studio Embroidery offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
I. Online Store Items: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
*A breach or violation of any of the Terms will result in an immediate termination of our services.*
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II. Payment:
a. Full payment is required before the commencement of the embroidery work.
b. Prices are as quoted and are subject to change with or without notice.
III. Turnaround Time:
a. Turnaround times for custom orders will be communicated during the order confirmation process. Please note this may take 3-5 business days.
b. Delays may occur due to unforeseen circumstances. In such cases, you will be promptly notified.
VI. Shipping:
a. Shipping costs are calculated at checkout.
b. Thread Studio Embroidery is not responsible for any customs duties, taxes, or fees incurred during the shipping process.
V. Returns and Refunds:
a. Due to the custom nature of our products, we do not accept returns or offer refunds unless there is a defect in the product.
b. If you believe there is a defect, please contact us within 2 days of receiving your order with photographic evidence.
*For more details on our policy for refunds and returns, please visit the Refund and Returns Policy.*
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VI. Intellectual Property:
a. All custom designs created by Thread Studio Embroidery remain the intellectual property of Thread Studio Embroidery.
b. You may not reproduce, distribute, or use our designs for commercial purposes without our explicit written consent.
VII. Communication:
a. All communication regarding orders will be conducted through the company's email provided during the ordering process.
b. Please ensure that the provided contact information is accurate.
VIII. Privacy:
a. Your personal information will be handled in accordance with our Privacy Policy, available on our website.
IX. Governing Law:
a. These Terms of Service shall be governed by and construed in accordance with the laws of the state of Florida.
X. Changes to Terms:
a. Thread Studio Embroidery reserves the right to update or modify these Terms of Service at any time without prior notice.
By continuing to use Thread Studio Embroidery's services, you agree to be bound by the most current version of these Terms of Service.
If you have any questions or concerns about these terms, please contact us at info@threadstudioembroidery.com
Thank you for choosing Thread Studio Embroidery!
Thread Studio Embroidery
15742 SW 147th Lane Miami, Florida, 33196
Info@threadstudioembroidery.com
305-781-3839